1. Introduction

Welcome to Cysgrow Store. By browsing or purchasing from our store, you agree to comply with the following terms and conditions. Please read them carefully before using our website.

2. Pricing & Payment

• All prices are listed in AED (United Arab Emirates Dirham) and include taxes.
• We reserve the right to modify prices at any time without prior notice.

3. Shipping & Delivery

• We offer international shipping.
• Customs fees may apply depending on the customer’s location and the regulations of the destination country.
• Orders will be shipped within a maximum of three days from the order completion date.
• Delivery time depends on the shipping company chosen by the customer.
• The store is not responsible for any delays caused by shipping companies.

4. Returns & Exchanges

• Returns are not accepted as long as the delivered products match the ones ordered from the store.
• Customers are responsible for shipping costs.
• If there is any issue with the product, please contact us within 5 days from the date of delivery, including images to support your claim.

5. Order Cancellation

• Orders can be canceled only before shipment. Once the product is shipped, cancellation is no longer possible.
• We reserve the right to cancel any order in case of product unavailability or payment issues.